Guarantees

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Benjamin Franklin Plumbing Guarantees

At Benjamin Franklin Plumbing, we believe in delivering more than just plumbing services; we provide peace of mind. When you call us, you’re trusting us with your home, your comfort, and your time, and we take that responsibility seriously. We’re proud to offer a series of guarantees that reflect our commitment to exceptional service, transparency, and respect for each customer. Our guarantees ensure that you receive timely, professional, and dependable service every time. Here’s what you can expect from us:

On-Time Guarantee

We understand that your time is valuable, and we promise to respect it. Our plumbers are committed to punctuality, and if for any reason we’re late to your appointment, we’ll make it right. For every minute we’re delayed, we’ll pay you $5, up to a maximum of $300. When we say we’ll be there, we mean it—after all, we’re known as “The Punctual Plumber.”

Clean Guarantee

Cleanliness is a core value at Benjamin Franklin Plumbing. Our plumbers make it a priority to leave your home just as clean as they found it. After completing a job, they clean up thoroughly, ensuring that no dirt, dust, or debris is left behind. If you’re not satisfied with the cleanliness of our work, you don’t pay a single penny until we make it right. We treat your home with the respect and care it deserves.

Straightforward Pricing Guarantee

No surprises here—just straightforward, honest pricing. Before starting any work, we’ll provide you with a transparent estimate outlining all costs so you know exactly what to expect. We take the time to discuss all pricing options and answer any questions you may have. You’ll have full control over the costs and will never face hidden fees or unexpected charges. Our goal is to earn your trust through clear communication and ethical pricing practices.

Skilled Professionals Guarantee

Our team is made up of highly skilled, licensed plumbers who have been trained by industry experts and have completed extensive training programs. Each of our plumbers has been mentored by master plumbers and participates in regular training and seminars to stay current with the latest industry standards and techniques. When you work with Benjamin Franklin Plumbing, you can be confident that you’re getting top-notch service from knowledgeable professionals who are passionate about their craft.

Friendly & Courteous Guarantee

We believe that quality service goes beyond technical expertise; it includes a friendly, respectful attitude. Our plumbers are committed to treating your home and family with the utmost courtesy. You can expect a friendly greeting, respectful interaction, and answers to any questions you have. If you feel our plumber is not friendly or courteous, you don’t pay a dime for the service. Our commitment to respect and professionalism is at the heart of every service call.

The 97% Difference Guarantee

At Benjamin Franklin Plumbing, we’re proud of our team’s high standards and exceptional skills. Only 1 out of every 33 applicants is selected to join our team, ensuring that only the best in the industry come to your door. This rigorous selection process reflects our dedication to hiring professionals who share our commitment to excellence. Our 97% difference guarantee is our promise to deliver an unmatched level of service from some of the most qualified professionals in the field.

Drug & Alcohol-Free Guarantee

Your safety and comfort are our top priorities. We enforce a strict drug and alcohol-free policy to ensure that every plumber we send to your home is dependable and focused. Each of our plumbers undergoes a thorough background check and regular drug testing to maintain a safe and professional work environment. This guarantee is our commitment to providing a trustworthy, respectful team that you can rely on.

Repairs Guaranteed

We stand behind our work with confidence. If we repair an issue in your home, we guarantee that repair for two full years. Should the same problem arise within that time, we’ll come back and fix it at no additional charge. Our repairs guaranteed promise is a reflection of our commitment to long-lasting solutions and customer satisfaction. We believe that quality work should stand the test of time, and we’re here to make sure it does.

At Benjamin Franklin Plumbing, our guarantees are more than just promises—they’re the foundation of how we do business. We’re dedicated to delivering reliable, high-quality plumbing services with honesty, professionalism, and respect for every customer. When you choose us, you’re choosing a team that truly cares about your satisfaction and comfort. Thank you for trusting us with your plumbing needs; we look forward to serving you with the excellence you deserve.

Guarantees

Benjamin Franklin Plumbing Guarantees

On-Time Guarantee

Clean Guarantee

Straightforward Pricing Guarantee

Skilled Professionals Guarantee

Friendly & Courteous Guarantee

The 97% Difference Guarantee

Drug & Alcohol-Free Guarantee

Repairs Guaranteed

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